Are You Happy With Your Compensation?

My buddy and co-host on the Pediatric Practice Management MediaCast has put together a Pediatric Compensation Model Survey on SurveyMonkey. The purpose of the survey is to find patterns of compensation model satisfaction among private pediatric practices. Here is Chip in his own words: In more plain language, I want to get to the core of why some practices are so much happier than others when it comes to how they pay themselves. I … [Read more...]

Easy, Easy Way to Implement A Survey Tool in Your Medical Practice

I've been thinking about implementing a more streamlined survey tool. But this is one of those things that you know is important, but not necessarily a priority. That is, nothing is going to fall apart if you don't send a survey to a patient. Today, this comment (see below) came across on my screen from the SOAPM listserve that caught my eye. I emailed Dr. Adams and asked him if I could post this on PediatricInc. He agreed. Dr. Adams … [Read more...]

Four Tips To Improve Customer Service In Your Medical Practice

In our practice, customer service is a corner stone of our core value as a company. We feel it is one of the easiest and less expensive ways to distinguish our selves from other health care providers in the area. I always say to our team members, "the Amoxicilin we prescribe in this office is the same Amoxicilin that the practice down the road prescribes. The Prevnar we give out here is the same Prevnar other practices give out. For the most … [Read more...]