Let’s Talk About What Happened In Vegas

My friends from the Pediatric Management Institute (PMI) put on another great practice management conference in Las Vegas last January. The content was excellent, thanks to the fabulous faculty PMI brought in. The topics varied from customer service principles to fundamental changes happening in the health insurance industry and how those changes are - or soon will be - affecting doctors' financial bottom line. Below are a few highlights … [Read more...]

Let's Talk About What Happened In Vegas

My friends from the Pediatric Management Institute (PMI) put on another great practice management conference in Las Vegas last January. The content was excellent, thanks to the fabulous faculty PMI brought in. The topics varied from customer service principles to fundamental changes happening in the health insurance industry and how those changes are - or soon will be - affecting doctors' financial bottom line. Below are a few highlights and … [Read more...]

5 Sure Ways To Accomplish Little

Trust me on this one. Follow these five tips and I can ensure you will have a harder time managing your medical practice. Money back guarantee! 1 - DONT WRITE GOALS DOWN It's far better to think about your goals on the drive to work in the morning and then forget them two days letter. Who wants to keep track of stressful things anyway? Besides, you'll only be disappointed 6-months from now when you discover you've only accomplished 4 out of … [Read more...]

Eligibility & Deductibles: Do You Verify Before Patient’s Appointment?

Recently, I caught up with my friend Lynn Cramer. Lynn is Chief Administrative Officer at Eden Park Pediatrics in Lancaster, PA. Lynn is one of the most - if not the most - experienced practice managers I know, so I always like to glean any insight I can whenever I get the chance by asking her questions on how she has resolved in her practice issues that are a challenge to many of us. For this post, I asked if she’d answer just a few questions … [Read more...]

Eligibility & Deductibles: Do You Verify Before Patient's Appointment?

Recently, I caught up with my friend Lynn Cramer. Lynn is Chief Administrative Officer at Eden Park Pediatrics in Lancaster, PA. Lynn is one of the most - if not the most - experienced practice managers I know, so I always like to glean any insight I can whenever I get the chance by asking her questions on how she has resolved in her practice issues that are a challenge to many of us. For this post, I asked if she’d answer just a few questions … [Read more...]

Has Your Medical Practice Lost Its Empathy? Here Is How To Regain It

Empathy, of course, is an important part of what we do. Right? I mean, how else could we restore health, help children reach their full potential and cure them if it is not with some sort of empathy? In my last post, I talked about how empathy was part of our practice's core values but that from time to time, we forget to have it. We start out with it, but we either get comfortable, annoyed, caught up in the day-to-day that we tend to … [Read more...]