Are You Following These 10-Steps Before Terminating A Physician- Patient Relationship?

This post was originally published on the Verden Group's Blog. Written by Sumita Saxena, Senior Consultant, The Verden Group It unfortunately can happen to anyone: You go above and beyond to provide your patients excellent care with uncompromising accessibility, and yet something somewhere goes wrong and the relationship quickly deteriorates. After trying your best to mend the problem it becomes clear – the relationship has broken down … [Read more...]

23 Questions To Ask Before Creating A Finacial Policy For Your Medical Practice

Written by guest blogger, Mary Pat Whaley Your financial policy is your roadmap and will determine how the practice will handle the collection of patient balances. The financial policy is the document your practice will come back to time and time again. If a question arises, ask “What does our Financial Policy say?"Publish it electronically on your website and physically in new patient packets and have your patients sign it and keep a copy of … [Read more...]

How To Implement A Credit Card On File Program For Your Medical Practice

My friend Mary Pat Whaley from Managementmypractice.com recently published a FREE 30-minute webinar where she introduces the concept of Credit Card on File exclusively for PediatricInc subscribers. How cool is that?  Actually, that is partially true. The webinar is in fact free. But it is not only for PediatricInc subscribers. It is available for everyone! (I got carried away). Even though this is only a 30-minute webinar, Mary Pat … [Read more...]

How to Deal with Unreasonable Patients in Your Medical Practice

A while back, I was working the front desk when a dad of one of our patients came up to me and said he didn't want to sign the credit card on file authorization. I politely insisted he needed to fill out the auth form. He cut me off with loud: "WHY? Who came up with this stupid idea?" Awkwardly I uttered, "Ummm, me." Now, both of us felt awkward. Silence... So the parent broke the silence and in a less aggressive manner he asked why we … [Read more...]

How To Improve Account Receivables In A Down Economy

I’ve heard many times that health care is recession proof. People are always going to need health care regardless of the state of the economy. So, if you are running a medical practice, you shouldn’t worry about the economy… right? Well, if you are running the practice like a traditional medical practice, then yeah, you don’t have to worry about the economy. But if you are running your practice like a business, then you ought to be … [Read more...]