#12 How Do You Know When To Hire Your Next Physician? [Pediatric Practice Management MediaCast]

Recently, Chip and I saw a question posted on the SOAPM listserve that addressed this notion of when is it the right time to bring on a physician. We thought it was a great discussion topic so we decided to dedicate an entire episode surrounding some of things one ought to consider when bringing on a new doc. To give you a heads up, below you'll find part of the email that was submitted to the listserve. I recently interviewed a potential MD … [Read more...]

11 Questions to Ask A Potential EMR Vendor About Their Software

Software demos are notoriously biased. EMR representative will generally show you the stuff that works really well. They will show you the stuff that will make you say, ooh, aaah. Nothing wrong with that. When I'm showing something off, I want to share the best of what I have too. But one of our main jobs as leaders of our medical practices, is to shift through the nonsense and get to the nitty gritty. So how do we know, from a practical … [Read more...]

Part I: Ditching Your EMR For a New One? Here’s How To Prepare

As many of you know, EMRs have been around for some time. Although I wouldn't go as far as to say they have matured as a product, there have been some progress in terms functionality (notice I didn't say innovation). The new word around the block is that apparently, practices are leaving their old EMR for new shinier ones. Now, some people say that moving from one EMR to another EMR is actually harder than moving from paper charts to an EMR. I … [Read more...]

Part I: Ditching Your EMR For a New One? Here's How To Prepare

As many of you know, EMRs have been around for some time. Although I wouldn't go as far as to say they have matured as a product, there have been some progress in terms functionality (notice I didn't say innovation). The new word around the block is that apparently, practices are leaving their old EMR for new shinier ones. Now, some people say that moving from one EMR to another EMR is actually harder than moving from paper charts to an EMR. I … [Read more...]

Is Social Media Bad for Physicians?

I read with great an article titled Facebook and Physicians: A prescriptions for Trouble.  In it, Lucas Mearia references a guy by the name of Crotty who advocates strongly on the notion that doctors should refrain from engaging patients and collegues online. The article highlights several situations that could potentially lead doctors into trouble. For example, a doctor who gave a patient a prescription for medicine that could have an … [Read more...]

10 Ways to Find Ways to Improve Your Medical Practice

We often forget about improving things in our medical practices. We get comfortable and complacent. We often assume, we do a good job, no need to fix what isn't broken. But time and time again, I'm reminded that there is always areas of improvement. I'm also reminded that on occasion, we don't do things as good as I see them in my mind. The problem for many is that because we are so used to doing things the way we've always done them, it is … [Read more...]

Service Tips From a Parent

Today, we are going to takle a few customer service tips. But these tips are a little different because they come from a mom. That is right. These tips are from a mom of two that has had her share of visits to the pediatricians office.  Her name is Deb Beaulieu. And with this post, she gives us some ideas from a parent's perspective, on how we can improve our service. By the way, we are not Deb's pediatrician's office. If it was ours, she … [Read more...]