Increase Your Medical Practice’s Bottom Line In One Easy Step

A few months before we opened the practice, we picked up a flyer inviting doctors, billing and coding staffers to attend a coding seminar in town.  It looked like something we ought to go considering we were about to open our very own private practice and had zero billing and coding knowledge. About one minute into the lecture, I was lost. I had no idea what they were talking about. I was merely a marketing guy and had no idea about managing a … [Read more...]

Eligibility & Deductibles: Do You Verify Before Patient's Appointment?

Recently, I caught up with my friend Lynn Cramer. Lynn is Chief Administrative Officer at Eden Park Pediatrics in Lancaster, PA. Lynn is one of the most - if not the most - experienced practice managers I know, so I always like to glean any insight I can whenever I get the chance by asking her questions on how she has resolved in her practice issues that are a challenge to many of us. For this post, I asked if she’d answer just a few questions … [Read more...]

Eligibility & Deductibles: Do You Verify Before Patient’s Appointment?

Recently, I caught up with my friend Lynn Cramer. Lynn is Chief Administrative Officer at Eden Park Pediatrics in Lancaster, PA. Lynn is one of the most - if not the most - experienced practice managers I know, so I always like to glean any insight I can whenever I get the chance by asking her questions on how she has resolved in her practice issues that are a challenge to many of us. For this post, I asked if she’d answer just a few questions … [Read more...]

You Need To Read This If Your Practice Is In Illinois

A few weeks ago, I went to a luncheon at our local hospital to learn about the IL Managed Care rollout. I left the luncheon with one thought, this is going to be messy. Perhaps worst of all, the expectations is for doctor offices to clean up the State’s unorganized, information lacking, poorly executed rollout. The transition to Manage Care is affecting 1.5 million people in the State. Many of those children that are potentially in jeopardy of … [Read more...]

How To Implement A Credit Card On File Program For Your Medical Practice

My friend Mary Pat Whaley from Managementmypractice.com recently published a FREE 30-minute webinar where she introduces the concept of Credit Card on File exclusively for PediatricInc subscribers. How cool is that?  Actually, that is partially true. The webinar is in fact free. But it is not only for PediatricInc subscribers. It is available for everyone! (I got carried away). Even though this is only a 30-minute webinar, Mary Pat … [Read more...]

Time Management Lesson That Has Helped Me Increase My Productivity

Last year, I put myself at a crossroad. I'm sure you've been at the same crossroads before. It is where things to do, the things I want to do, and things I had to do intersected with this little nuance we all agreed to call time (or lack thereof). Like many, I would find ways to be more efficient and find ways to get better at time management. But this strategy was not working out. I was still overworked and felt unproductive as if I was in a … [Read more...]

Q/A With Dr. Kristen Stuppy: Mother, Wife, Practicing Pediatrician, and Social Media Maven

Last year, Dr. Kristen Stuppy and I had an opportunity to do a webinar together for the AAP about social media. While preparing for the webinar and deciding on the content we were going to address, Dr. Stuppy and I exchanged several emails. Below, I’ve compiled our email and phone conversation along with the questions I asked Dr. Stuppy in preparation for the webinar. Dr. Stuppy’s answers provide a lot of insight in to the value of social … [Read more...]

Big is Not Necessary Better – How a Solo Doctor is Changing Pediatric Healthcare in Her Own Way [Pediatric Practice Management AwesomeCast]

Today on the AwesomeCast, we had the pleasure to talk to Dr. Robin Warner. Dr Warner is a solo doc outside of Cleveland. Chip and I were interested in talking to Dr. Warner for several reasons. For starters, we wanted to learn about her experience as a solo doc. We also uncovered some interesting patterns that I think are great lessons for those of us that have smaller practices. Dr. Warner also shared a project she has been working on that … [Read more...]

Deceptively Easy Way to Improve Your Practice, Guaranteed

On a piece of paper, write down this question: It doesn't have to be written exactly like I wrote it. Any variation will do. Then, make copies. Several of them. For the next few days or even weeks, hand each parent that comes to visit your office the sheet of paper with the question on it. While they wait, they will have plenty to think about out. You can ask them to use the remaining space - as well as the other side - if they require … [Read more...]

Today's Special Guest is SOAPM Troublemaker, Dr. George Rogu [Pediatric Practice Management AwesomeCast]

For today's AwesomeCast, we get to talk to Dr. George Rogu. If you have spent time on SOAPM, you know who Dr. Rogu is. A troublemaker. That is right. For those of you that don't know, Dr. Rogu works for RBK Pediatrics in Long Island, NY. I think this episode is going to be one of my favorite episodes of all time. I learn so much from Dr. Rogu. I even took notes. Dr. Rogu shares with us his experience negotiating with big payers. You will not … [Read more...]