Airlines, Medical Practices, And Teaching People A Lesson

Yesterday I called Continental Airlines to see what I could do with an unused ticket. They told me there was going to be $150 change fee, plus the difference in fare. The new ticket was less than the old ticket (thank goodness), so after paying the fee, they told me there was another “booking service fee” of $15. Huh? That is like paying for gas and then paying extra for using the pump. Thank you sir, may I have another… Later the agent … [Read more...]