Let’s Talk About What Happened In Vegas

My friends from the Pediatric Management Institute (PMI) put on another great practice management conference in Las Vegas last January. The content was excellent, thanks to the fabulous faculty PMI brought in. The topics varied from customer service principles to fundamental changes happening in the health insurance industry and how those changes are - or soon will be - affecting doctors' financial bottom line. Below are a few highlights … [Read more...]

Let's Talk About What Happened In Vegas

My friends from the Pediatric Management Institute (PMI) put on another great practice management conference in Las Vegas last January. The content was excellent, thanks to the fabulous faculty PMI brought in. The topics varied from customer service principles to fundamental changes happening in the health insurance industry and how those changes are - or soon will be - affecting doctors' financial bottom line. Below are a few highlights and … [Read more...]

Do You Struggle With Budgeting?

Budgeting is no easy task. It is cumbersome, slow, frustrating and most often wrong by the time you finish with it. Most of us are really bad at budgeting, therefore we avoid it like the plague. But we should all agree that budgeting is very important and quite frankly a must when running a business. The way that I've approached budgeting for the practice over the years is by keeping it as simple as possible. And then, once I've mastered … [Read more...]

Has Your Medical Practice Lost Its Empathy? Here Is How To Regain It

Empathy, of course, is an important part of what we do. Right? I mean, how else could we restore health, help children reach their full potential and cure them if it is not with some sort of empathy? In my last post, I talked about how empathy was part of our practice's core values but that from time to time, we forget to have it. We start out with it, but we either get comfortable, annoyed, caught up in the day-to-day that we tend to … [Read more...]