10 Time Management Axioms For The Dedicated Medical Practice Manager

At the end of last year I went to a leadership conference. Among the session, there was one on time management. This, of course is an area that many of us struggle with. Show of hands, how many of you have uttered these words? there just isn't enough time in the day. That is what I thought! I've had to think a lot about time management in recent years due to life circumstances. Life has gotten more hectic with a growing practice, and growing … [Read more...]

#20 Key Performance Indicators Smart Practice Managers Measure [Pediatric Practice Management AwesomeCast]

For today's AwesomeCast, I invited my friend Paul Vanchiere from the Pediatric Management Institute. Apparently, Chip had more important things to do... Pfff. Family. So he was MIA for this recording. If you don't know about the Pediatric Management Institute, make a note to visit. Paul and his team are doing some really cool things to help pediatric practices manage their business better. Paul knows a few things about key performance … [Read more...]

How To Take Care of Your Most Valuable Assets

Organizations often talk about how their employees are the company's strongest assets. Which is absolutely true. But very few actually take the time to ensure that their most valuable assets have what they need to perform their best. We believe they have what they need; we think they are comfortable; we assume they are happy, but how do we really know? We have a small group in our office that has been with us for a long time and for the … [Read more...]

How much does it cost to see a patient in your medical office?

If y0u were to ask the average business owner, how much does it cost to make widgets, my guess is that 9 out of 10 would know exactly what that figure is. On the other hand, if you were to ask a doctor who owns the practice, how much is it costing you to see each patient, I’d argue 9 out of 10 wouldn’t know. Now, I’m making huge assumptions of course, but I think the point is valid. Doctor’s offices do a very poor job of understanding basic … [Read more...]

Does your practice need a business manager?

When we first opened our practice, we knew we needed to hire an office manager to handle paying the bills, managing the staff’s time of and buying all the office supplies. But we didn’t anticipate that we’d need a business manager. Soon after we opened, it was apparent that the practice needed a business manager – not an office manager – but a business manager. Medical practices are relatively complex businesses. And they generate a lot of … [Read more...]

How can you become a change agent in your medical practice?

The other day I was catching up with a friend of mine. He was telling me that he was a bit frustrated at work because the people he works with aren’t as efficient as he’d like them to be. He went on to say that management wasn’t open to making improvements, listen to new ideas or open to change. I told him that he was describing a classic leadership (you don’t have to be in charge to be a leader) problem; which is, getting people to … [Read more...]