Is Your Company's Culture Hindering Your Profitability?

I come from a non-medical business world where most conversation centers around profit, revenue, budgets, marketing, sales and things like that. In the private  practice world, mentioning profit or revenue is almost prohibited as if it was a kind of taboo. I remember being a little taken aback when people in the healthcare business would talk about "profit" and they would lower their voices and look around and whisper the words "making money" … [Read more...]

#13 What Will You Do With All That Money? [Pediatric Practice Management Awesome-Cast]

For this episode of our pediatric awesome-cast, Chip and I discuss a series of little items that have piled up over the last few weeks. We discuss pediatric practice management seminars, the avoidance of autoposting and eligibility checking, the compensation model survey, and some important considerations for those expecting the ACA-Medicaid-Payment-Adjustment boost this year. In fact, the 'gold' of this episode is probably in the middle, … [Read more...]

#12 How Do You Know When To Hire Your Next Physician? [Pediatric Practice Management MediaCast]

Recently, Chip and I saw a question posted on the SOAPM listserve that addressed this notion of when is it the right time to bring on a physician. We thought it was a great discussion topic so we decided to dedicate an entire episode surrounding some of things one ought to consider when bringing on a new doc. To give you a heads up, below you'll find part of the email that was submitted to the listserve. I recently interviewed a potential MD … [Read more...]

What Does a Medical Practice In Kenya Have in Common With a Medical Practice in the US?

At NCE last year, I got an opportunity to meet  Dr. Sidney Nesbitt. Dr. Nesbitt a pediatrician in Nairobi, Kenya and is very interested in practice management things like work flow improvements, hiring the right staff and working on making his clinic a better place for both him, his staff and his patients. I recently heard from Dr. Nesbitt. He shared with me that a group of MIT grad students conducted an assessment of his office in Nairobi in … [Read more...]

Has Your Medical Practice Lost Its Empathy? Here Is How To Regain It

Empathy, of course, is an important part of what we do. Right? I mean, how else could we restore health, help children reach their full potential and cure them if it is not with some sort of empathy? In my last post, I talked about how empathy was part of our practice's core values but that from time to time, we forget to have it. We start out with it, but we either get comfortable, annoyed, caught up in the day-to-day that we tend to … [Read more...]

First Ever Pediatric Practice Management Video Cast

When Chip Hart and I get together, we usually have very interesting conversations regarding practice management issues. I usually ask questions or share some of the challenges I'm currently facing at our practice. Chip brings his pediatric practice management consultant insights into the conversation. After we are done with our conversations I always wish we would have recorded the talk. I suspect that if I found the conversation valuable, … [Read more...]

11 Questions to Ask A Potential EMR Vendor About Their Software

Software demos are notoriously biased. EMR representative will generally show you the stuff that works really well. They will show you the stuff that will make you say, ooh, aaah. Nothing wrong with that. When I'm showing something off, I want to share the best of what I have too. But one of our main jobs as leaders of our medical practices, is to shift through the nonsense and get to the nitty gritty. So how do we know, from a practical … [Read more...]

Why I Think The RVU System Sucks

From the title of this blog post alone, I think you know how I feel about RVUs. However, if you want to hear my reasoning, read on. One of my biggest problems is that the RVU system is decided by a secret society composed of specialist. Nobody seems to have a problem that a “secret society” decides how much work and how much cost should be allocated to a medical service. Medical procedures are very dangerous and have a lot of risk, but so is … [Read more...]

Interview: Pediatrician’s perspective on why he loves his Facebook presence

For today's post, I have an interview with Dr. Seth Kaplan. Dr. Kaplan posted what I thought was a great response on SOAPM regarding Facebook, so I asked him if he would answer a few questions regarding his Facebook presence and how he is using it to leverage his practice. I know the answer to this already, but for the benefits of the readers of PediatricInc, tell me how you feel about your Facebook presence. I absolutely love my facebook … [Read more...]

Interview: Pediatrician's perspective on why he loves his Facebook presence

For today's post, I have an interview with Dr. Seth Kaplan. Dr. Kaplan posted what I thought was a great response on SOAPM regarding Facebook, so I asked him if he would answer a few questions regarding his Facebook presence and how he is using it to leverage his practice. I know the answer to this already, but for the benefits of the readers of PediatricInc, tell me how you feel about your Facebook presence. I absolutely love my facebook … [Read more...]