11 Straightforward And Practical Tips To Improve Your Practice’s Bottom Line

You do not have to be a marine captain to know that there are countless potential dangers navigating waters. With a little imagination you know there are many risks. Some hidden, like currents, while others are painfully apparent (i.e. howling winds, waves and torrential storms).   We know there isn’t anything the captain can do to eliminate weather conditions or enforce her will on ocean currents. However, we can all agree the captain … [Read more...]

11 Simple and Practice Tips To Improve Your Practice’s Bottom Line

You don’t need to be a marine captain to know that there are countless potential dangers navigating waters. With a little imagination you know there are many risks. Some hidden, like currents, while others are painfully apparent (i.e. howling winds, waves and torrential storms). We know there isn’t anything the captain can do to eliminate weather conditions or enforce her will on ocean currents. But we can all agree the captain has control … [Read more...]

#22 Holiday Special Episode [Pediatric Practice Management AwesomeCast]

Chip and I put together a holiday edition of the AwesomeCast. We decided to merge two holidays and discuss: 1) What we are thankful for; 2) New year resolutions. Don't worry. We discussed both of these topics in the context of practice management. So don't dismiss this episode. Chip shared 3 resolutions that I think were great. I wrote them down so that I would remember to include them in my "things that I need to do in the next year" list for … [Read more...]

Four Easy Steps To Successfully Create Bad Goals

If you have kids, you know that for whatever reason, they like to do the exact opposite of what we tell them. If you ask your child not to climb the furniture, you can almost be guaranteed that when you walk back into the room, your 6-year old will be on top of the furniture. Any sentence that begins with don't, stop, sit down, calm down, get up, come here, is in essence an invitation to do the opposite. More than once, I've encouraged bad … [Read more...]

#20 Key Performance Indicators Smart Practice Managers Measure [Pediatric Practice Management AwesomeCast]

For today's AwesomeCast, I invited my friend Paul Vanchiere from the Pediatric Management Institute. Apparently, Chip had more important things to do... Pfff. Family. So he was MIA for this recording. If you don't know about the Pediatric Management Institute, make a note to visit. Paul and his team are doing some really cool things to help pediatric practices manage their business better. Paul knows a few things about key performance … [Read more...]

What A Mud Run Can Teach You About Managing Your Medical Practice

A few weeks ago, I completed my very first mud run. A mud run is a 5K run with obstacles and mud, lots of it. Imagine a military style obstacle course with climbing walls, balance beams, mudslides, mud pools, mazes and all kinds of fun and crazy stuff. Doing a race like that brought a lot of personal satisfaction. It was a lot of fun and I would probably do it again. But the mud run - and the events leading up to the race - also did another … [Read more...]

#18 Is the Independent Physician a Dinosaur? [Pediatric Practice Management AwesomeCast]

Not too long ago, you couldn't avoid reading in the media about how the independent doctors  were becoming extinct. Pundits and experts in the field stressed that if independent doctors, those that own their own practice, didn't join, sell, merge or retire all together, they were going to walk the same path as travel agents, video stores and mom-and-pop own book stores. I've subscribed to a different thought. I'm crazy enough to believe … [Read more...]

You Can Take Away Our Lives, But You Will Never Take Away Our Freedom

My co-host on the Pediatric Practice Management AwesomeCast, is working a project that I think many that read this blog will find interesting.  I'll let you read it directly from Chip's original post: Over the past couple of days, I've been working with some friends on a concept publication entitled "Independent Pediatrics." The idea is to share the myriad stories of what it's like to practice pediatrics independently - the challenges, the … [Read more...]

Do Your Patients Expect Something for Nothing?

I would say yes. However, I would submit that the reason our patient's expect something for nothing is our fault, not theirs. The truth is, we've given away so much over the years. And now that we want to charge for things (that have always cost us) like forms, after hour phone calls, and other things, people think we are now wanting to collect for things that they were lead to believe had no value. Not to mention they often think we are … [Read more...]

Is Your Company’s Culture Hindering Your Profitability?

I come from a non-medical business world where most conversation centers around profit, revenue, budgets, marketing, sales and things like that. In the private  practice world, mentioning profit or revenue is almost prohibited as if it was a kind of taboo. I remember being a little taken aback when people in the healthcare business would talk about "profit" and they would lower their voices and look around and whisper the words "making … [Read more...]