What Disney Can Teach Medical Practices About Keeping Employees Motivated

While touring Magic Kingdom as part of the Disney Institute customer service program, I learned that Disney doesn’t pay better salaries than other companies. I also learned that promotions are hard to come by. With 60,000 employees working at the parks alone, it is difficult to be chosen for a promotion when thousands of people are also applying for the job. Disney Park employees work long hours, mostly standing, in 100% humidity for a good … [Read more...]

Thoughts On The AAP NCE 2013 – Orlando

If you follow me on social media, you probably know I was in Orlando at the AAP NCE this past week. Every year right before the date of the convention, I start to dread going. Leaving town is always hard when you have a million things to do. And since we still have little ones, and I don't travel often for business, I feel a hint of guilt leaving my wife behind fending for herself. But once I arrive, the anticipation, excitement, and … [Read more...]