Four Tips To Improve Customer Service In Your Medical Practice

In our practice, customer service is a corner stone of our core value as a company. We feel it is one of the easiest and less expensive ways to distinguish our selves from other health care providers in the area. I always say to our team members, "the Amoxicilin we prescribe in this office is the same Amoxicilin that the practice down the road prescribes. The Prevnar we give out here is the same Prevnar other practices give out. For the most … [Read more...]

How To Take Care of Your Most Valuable Assets

Organizations often talk about how their employees are the company's strongest assets. Which is absolutely true. But very few actually take the time to ensure that their most valuable assets have what they need to perform their best. We believe they have what they need; we think they are comfortable; we assume they are happy, but how do we really know? We have a small group in our office that has been with us for a long time and for the … [Read more...]