10 Time Management Axioms For The Dedicated Medical Practice Manager

At the end of last year I went to a leadership conference. Among the session, there was one on time management. This, of course is an area that many of us struggle with. Show of hands, how many of you have uttered these words? there just isn't enough time in the day. That is what I thought! I've had to think a lot about time management in recent years due to life circumstances. Life has gotten more hectic with a growing practice, and growing … [Read more...]

What Disney Can Teach Medical Practices About Keeping Employees Motivated

While touring Magic Kingdom as part of the Disney Institute customer service program, I learned that Disney doesn’t pay better salaries than other companies. I also learned that promotions are hard to come by. With 60,000 employees working at the parks alone, it is difficult to be chosen for a promotion when thousands of people are also applying for the job. Disney Park employees work long hours, mostly standing, in 100% humidity for a good … [Read more...]

Four Easy Steps To Successfully Create Bad Goals

If you have kids, you know that for whatever reason, they like to do the exact opposite of what we tell them. If you ask your child not to climb the furniture, you can almost be guaranteed that when you walk back into the room, your 6-year old will be on top of the furniture. Any sentence that begins with don't, stop, sit down, calm down, get up, come here, is in essence an invitation to do the opposite. More than once, I've encouraged bad … [Read more...]

#20 Key Performance Indicators Smart Practice Managers Measure [Pediatric Practice Management AwesomeCast]

For today's AwesomeCast, I invited my friend Paul Vanchiere from the Pediatric Management Institute. Apparently, Chip had more important things to do... Pfff. Family. So he was MIA for this recording. If you don't know about the Pediatric Management Institute, make a note to visit. Paul and his team are doing some really cool things to help pediatric practices manage their business better. Paul knows a few things about key performance … [Read more...]

The Secret That Is Helping Practice Managers Hire The Best Candidates

When you are ready to hire your next doctor, what process do you follow? What steps does your practice take to ensure you are hiring the best candidate? For many of us, the process begins with shifting through CVs looking for candidates that look good on paper. And once we find one that does, we invite them for an interview. During the interview, we ask the candidate a series of questions with the intent to learn more about them professionally … [Read more...]

Practice Mgt Webinar: Have a Social Media Presence While Managing a Thriving Pediatric Practice

One of the questions I almost always get when I do a presentation on social media goes something like this... Where do I find the time to see all my patients in a day, manage my practice, be a mom, be a wife and on top of that, manage social media? This time, I wanted to do something different. So instead of listening how I would address this question, I've asked  Kristen Stuppy MD, FAAP to come on a webinar I'm doing for the AAP and be my … [Read more...]

#18 Is the Independent Physician a Dinosaur? [Pediatric Practice Management AwesomeCast]

Not too long ago, you couldn't avoid reading in the media about how the independent doctors  were becoming extinct. Pundits and experts in the field stressed that if independent doctors, those that own their own practice, didn't join, sell, merge or retire all together, they were going to walk the same path as travel agents, video stores and mom-and-pop own book stores. I've subscribed to a different thought. I'm crazy enough to believe … [Read more...]

Pediatric Practice Management Seminar You Don’t Want To Miss

From time to time, I get asked what practice management conference/seminars I recommend. As many of you know, there aren't that many around, so I was only able to recommend one, maybe two.I'm very happy to be able to add another awesome PM seminar to the list.My friend Paul Vanchiere from the Pediatric Management Institute is offering 6-seminars around the country that I think you should attend. Or at least send somebody from your practice.If you … [Read more...]

Pediatric Practice Management Seminar You Don't Want To Miss

From time to time, I get asked what practice management conference/seminars I recommend. As many of you know, there aren't that many around, so I was only able to recommend one, maybe two.I'm very happy to be able to add another awesome PM seminar to the list.My friend Paul Vanchiere from the Pediatric Management Institute is offering 6-seminars around the country that I think you should attend. Or at least send somebody from your practice.If you … [Read more...]

#16 Going From An Old EMR To A New EMR: Featuring Dr. Seth Kaplan [Pediatric Practice Management AwesomeCast]

Meaningful Use and ARRA have brought a huge interest in practices adoption Electronic Medical Records for the very first time. But there is also large number of practices that are in the process of going through the process of switching to their second EMR. In fact, our practice is one of those practices ready to make the transition. Chip and I thought it would be good idea to talk to somebody that has gone through the transition and learn … [Read more...]