Brandon, What Is Your Policy On Keeping Credit Numbers on File? [Pediatric Practice Management AwesomeCast]

I continue to get a lot of questions about our practice's policy of collecting credit information from all of our patients. So Chip and I thought we'd dig into what is a recognized growing trend. In this episode, I describe my thoughts going into this decision, some of my concerns, and why we decided to collect them. Chip also asked me how do we go about collecting cards, how did I/we present the idea to parents, where I store the cards and … [Read more...]

Earn 2 Free Passes to Attend a Pediatric Practice Management Seminar

During last AwesomeCast, Chip and I talked a little about different New Years resolutions that practices could adopt. I shared a few that have been on my plate which focused more on building culture. Chip had some really good ones. In fact, I wrote down a couple so I would remember to add them to my list. But one  I thought was especially good that Chip offered was to send staff members to a seminar.  To learn why this is a good idea, … [Read more...]

#22 Holiday Special Episode [Pediatric Practice Management AwesomeCast]

Chip and I put together a holiday edition of the AwesomeCast. We decided to merge two holidays and discuss: 1) What we are thankful for; 2) New year resolutions. Don't worry. We discussed both of these topics in the context of practice management. So don't dismiss this episode. Chip shared 3 resolutions that I think were great. I wrote them down so that I would remember to include them in my "things that I need to do in the next year" list for … [Read more...]

#20 Key Performance Indicators Smart Practice Managers Measure [Pediatric Practice Management AwesomeCast]

For today's AwesomeCast, I invited my friend Paul Vanchiere from the Pediatric Management Institute. Apparently, Chip had more important things to do... Pfff. Family. So he was MIA for this recording. If you don't know about the Pediatric Management Institute, make a note to visit. Paul and his team are doing some really cool things to help pediatric practices manage their business better. Paul knows a few things about key performance … [Read more...]

#19 NCE, SOAPM and the Independent Pediatrician [Pediatric Practice Management AwesomeCast]

Here you have it folks. The 19th episode of the Pediatric Practice Management AwesomeCast. In this recording, Chip shares with us a new project he has been working on relating to the independent pediatrician topic; we discuss some of the best NCE sessions and what you can expect at each of them, as well as talk about a write up our AwesomeCast got in the quarterly SOAPM … [Read more...]

You Can Take Away Our Lives, But You Will Never Take Away Our Freedom

My co-host on the Pediatric Practice Management AwesomeCast, is working a project that I think many that read this blog will find interesting.  I'll let you read it directly from Chip's original post: Over the past couple of days, I've been working with some friends on a concept publication entitled "Independent Pediatrics." The idea is to share the myriad stories of what it's like to practice pediatrics independently - the challenges, the … [Read more...]